Support
Change, pause or cancel in writing
Plans are monthly. Upgrades take effect immediately, reductions and cancellations take effect at the end of your notice period.
Upgrading
Move up a plan at any time and the difference is prorated on your next invoice.
Reducing or cancelling
Provide written notice in line with your agreement. Work in progress is completed or handed over cleanly.
Offboarding
All accounts, files and documentation transferred to you within ten business days of the final billing period.
