Contact us
Questions about plans, services or billing? Email us or send a message below. We're open Monday to Friday, 8am to 5pm.
General questions
Plans, services and how we work.
info@firstpersonmarketing.comBilling and invoices
Payments, invoices and plan changes.
billing@firstpersonmarketing.comAlready a client?
Open a support ticket in the client portal. We reply within 72 working hours.
Log in to the portal
Send us a message
Takes about 2 minutes.
- 1
Send your message
Pick a topic and tell us what you need.
- 2
We read it
Messages are handled Monday to Friday, 8am to 5pm.
- 3
We reply by email
With answers, and a suggested plan if you'd like one.
Visit or write to us
First Person Marketing250 Park Ave, 7th FloorNew York, NY 10177United States- Opening hours
- Monday to Friday, 8am to 5pm
Common questions
How do plans work?
You choose your monthly hours: Starter, 10 hours at $79/hour; Growth, 25 hours at $72/hour; Scale, 50 hours at $65/hour. You can also build a custom plan from 5 to 200 hours. Our standard rate is $95/hour.
What happens to hours we don't use?
They carry into the next month and are used first. Rolled-over hours expire at the end of that month.
What if we need more hours in a month?
Extra hours are billed at your plan's hourly rate, so you never pay the standard rate on a plan.
How does the 90-day money-back guarantee work?
If you're not happy with the progress in your first 90 days, you get your money back. Send us a message and we'll share the full terms.
I'm already a client. Where do I get help?
Open a support ticket in your client portal. We reply within 72 working hours.
Ready to start?
Choose my plan