Guarantee Terms

1. Who it covers

The guarantee applies to new clients on their first monthly plan, for the first 90 days after their first plan payment.

2. What we refund

• The monthly plan fees you paid during your first 90 days.
• Ad spend isn't included, because it's paid to Google, Meta and other platforms, not to us.
• Fixed-price projects are covered by the Service Level Agreement for that service.

3. How to ask for a refund

Open a support ticket in your client portal or email info@firstpersonmarketing.com within your first 90 days. Tell us what you expected and what hasn't worked for you.

We'll confirm your request, cancel your plan and refund the payment to the card or account you paid with, through Stripe.

4. Changes

If we change these terms, the version that applied when you started your plan still applies to you.