Our guarantee
The risk of trying us should not sit with you
Nobody should have to burn a quarter of budget to discover whether a marketing partner is any good. So the commitments below go in your agreement before you pay anything, and they are enforceable rather than aspirational.
- Three written milestones with dates and numbers
- A free month if we miss two of the three
- 30 day rolling, no exit fee, no clawback
- Every account and asset stays in your name
01
Milestones before money
Before your first invoice you receive three written 90 day milestones with dates and numbers on them, based on your own baseline data rather than category averages.
02
Miss them and the next month is free
If we miss two of the three agreed milestones and the cause sits with us, month four is delivered at no fee while we correct it. No claim form, no negotiation.
03
Leave any month
30 day rolling. Give 30 days written notice at any point and there is no exit fee, no clawback and no minimum term buyout.
04
You own everything
Ad accounts, analytics, domains, lists, creative files, documentation and dashboards stay in your name from day one. Leaving takes a handover call, not a legal letter.
How a milestone is set
Written from your baseline, not from someone else's case study
A milestone we could hit by accident is worthless, and one you could never hit is dishonest. So each is derived from your current cost per acquisition, conversion rate and margin, and each states the measurement source and the exact date it is judged on.
- Derived from your own 90 day baseline data
- Names the metric, the number, the date and the data source
- Agreed by both parties in writing before invoice one
- Reissued only if you change the scope, never quietly by us
Example milestones
Real examples from live agreements, with the client details removed. Yours will be specific to your numbers.
- Ecommerce, $40k a month
- Blended return on ad spend at or above 2.8x by day 90, measured in the platform and in Shopify.
- B2B SaaS, 20 demos a month
- Qualified demos at or above 34 a month by day 90 at a cost per demo under $310, measured in the CRM.
- Local services, 4 locations
- Booked calls up 45% against the prior 90 days across all four locations, measured by call tracking.
- Pre-revenue DTC
- One offer converting at or below a $46 cost per acquisition with at least 120 orders recorded by day 90.
The honest limits
It covers our work, not your market
If a platform bans your category, a supplier fails or your site is down for a fortnight, that is outside our control and outside the guarantee. We will still tell you what we would do next.
It needs the agreed budget
Milestones assume the media budget in the scope. If spend is cut mid-quarter, the milestone is reissued at the new level rather than silently failed.
It needs decisions
If approvals sit unanswered for more than five working days, the affected milestone pauses. We log every request so this is never a matter of opinion.
It is not a revenue promise
We guarantee our execution and the milestones derived from your data. We do not guarantee a revenue figure, because no honest company can guarantee what buyers will do.
Claiming it
One email, no forms, no negotiation
If you believe we missed the milestones, reply to your monthly report and say so. We check the same dashboard you can see, and if you are right the next month is delivered free. There is no committee and no attempt to reframe the metric.
- Reviewed within 5 working days of your email
- Judged on the agreed data source, not a new one
- Free month applied automatically to your next invoice
- You can still cancel in the same month if you prefer
See the milestones we would set for you
The free audit ends with three draft 90 day milestones based on your own numbers. Nothing is binding, and it costs nothing to read them.