Social Media Manager
Miami, FL 40 hours per week, core hours 9am to 3pm EasternFull timeRemote first, Miami satellite office by appointmentOpen now
$72,000 to $95,000 per year, plus quarterly performance bonus
Talent pool vacancy. Your application stays on file for twelve months.
About the role
Build social presences that produce enquiries and community rather than posting cadence, across five to seven client accounts.
We do not sell posting schedules. We sell a channel that brings people into the business, so this role is judged on saved, shared, replied and enquired, not on a grid that looks tidy.
You will run organic social across the platforms that matter for each client, direct the video and design work, handle community management standards and coordinate closely with paid social so the same creative learning is shared in both directions.
Several of our accounts operate in Spanish speaking markets in Florida and the Southeast, so bilingual candidates are genuinely useful, though it is not a requirement.
- Requisition
- FPM-SOC-1096
- Reports to
- Head of Social
- Team
- Social pod of five with an in house video editor and designer
- Level
- Mid · Full time
- Hours
- 40 hours per week, core hours 9am to 3pm Eastern
- Travel
- Up to 20 percent for shoots and client events
- Work setup
- Remote first, Miami satellite office by appointment
- Region
- South
A typical week in this role
- Deciding what to make this week based on what earned attention last week
- Directing an editor on a cut rather than accepting the first version
- Handling a sensitive community reply with the client's escalation rules in hand
- Sharing a winning organic hook with the paid pod the same day
- Planning a shoot that produces a month of assets in one session
- Reporting saves, shares, replies and enquiries in plain language
Tools you will use
Meta Business Suite · TikTok · LinkedIn · YouTube · Later or Sprout · CapCut or Premiere · Figma
What you will own
| Channel strategy | Choose the platforms worth being on for each client and say clearly which ones are not worth the budget. |
|---|---|
| Creative direction | Plan and direct short form video, static and carousel work with the studio, including on location shoots. |
| Publishing | Own the calendar, approvals and publishing across accounts with proper version control. |
| Community | Set response standards, handle escalations and protect the client during sensitive moments. |
| Paid and organic loop | Feed organic winners into paid social and bring paid learning back into organic. |
| Influencer and partner work | Identify, brief and manage creator partnerships with proper disclosure. |
| Reporting | Report on attention, community growth and enquiries with commentary a business owner can act on. |
Your first 90 days
Days 1 to 15
Audit each account's presence and cut the platforms and formats that are not earning their place.
Days 16 to 45
Establish a creative testing rhythm and run your first shoot day per account.
Days 46 to 75
Stand up community standards and escalation rules with every client signed off.
Days 76 to 90
Show measurable growth in saves, shares and social sourced enquiries across your book.
How success is measured
These are the numbers reviewed with you every quarter. There is no hidden scorecard.
| Measure | What good looks like |
|---|---|
| Social sourced enquiries | Growing quarter on quarter and separately tracked from paid |
| Creative throughput | At least twelve original assets per client per month |
| Response time | Community replies inside four business hours |
| Client retention | Above 90 percent rolling twelve months |
This role is probably not for you if
- You believe posting daily is a strategy
- You report follower count as the headline result
- You want to avoid being on camera or on location entirely
Qualifications
| Requirement | Standard we look for | Weighting |
|---|---|---|
| Social experience | Three or more years running business social accounts with commercial goals | Essential |
| Short form video | Can direct, and if needed cut, short form video that holds attention | Essential |
| Community judgement | Sound instincts under pressure, with a bias toward protecting the client | Essential |
| Work authorization | Authorized to work in the United States without sponsorship | Essential |
| Spanish | Useful for Florida and Southeast client work | Advantage |
| Creator partnerships | Has briefed and managed creators with disclosure compliance | Advantage |
Salary and benefits
$72,000 to $95,000 per year, plus quarterly performance bonus
| Base salary | Paid semi monthly in US dollars, reviewed every six months against national market data for Social Media Manager roles. |
|---|---|
| Performance bonus | Paid quarterly and tied to client retention and measured client results rather than billable hours or utilization. |
| Medical, dental and vision | Company funded medical, dental and vision from day one for you, with employer contribution toward dependents. |
| 401(k) | 401(k) with a four percent employer match, vested immediately, administered through our national provider. |
| Paid time off | 20 days of paid vacation, 11 federal holidays, unlimited sick leave and your birthday off. |
| Parental leave | 16 weeks fully paid for all new parents, with a phased return over the following month. |
| Learning budget | $2,500 per year for certifications, conferences and paid study time during work hours. |
| Equipment | MacBook Pro or equivalent, external monitor and a $750 home workspace allowance in your first month. |
| Office access | Access to your nearest satellite office by appointment when you want to work alongside colleagues. We do not entertain walk ins. |
Hiring process
1. Application review
A recruiter and the hiring manager read every Social Media Manager application within five business days. Nothing is filtered by keyword software.
2. Introductory call
Thirty minutes by video with the hiring manager about your work, your motivation and how you like to be managed.
3. Paid practical exercise
A realistic two hour task based on work you would actually do, paid at $250 whether or not you move forward.
4. Panel conversation
Sixty minutes with your future manager and one client facing colleague, including your walkthrough of the exercise.
5. Offer and references
A written offer with the salary band shown here, two references and a start date agreed around your notice period.
Questions applicants ask
Is this a talent pool vacancy
Yes. Every vacancy we publish is a talent pool vacancy. If this Social Media Manager opening is filled, your application stays on file for twelve months and is matched against comparable roles in any of our United States locations before we advertise externally.
Do I need to live in Miami
You need to be authorized to work in the United States and based within commuting distance of Miami for occasional in person client sessions. Day to day work is remote first.
Do you sponsor work visas
Not for this role. All United States vacancies require existing authorization to work in the United States without sponsorship now or in the future.
Is the salary range negotiable
The published range is real. Where you land inside it depends on the practical exercise, the panel conversation and your directly relevant experience. We do not ask for salary history.
How quickly will I hear back
Every applicant gets a written answer within five business days, including applicants we do not move forward with. Nobody is left waiting without a reply.
Ready to apply
The application takes about ten minutes. You will need your resume and a short answer to two questions about how you work.
Start your application