First Person Marketing
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Call tracking

(monthly, ongoing support)

See which marketing makes your phone ring

See which ads, keywords and pages make your phone ring, with call recordings and reports.

On any plan, from $790 a month

Choose my planGet a free recommendation

The problem

If customers call you, your marketing reports miss them. Call tracking shows which ads, keywords and pages make the phone ring.

Best for businesses that take bookings or quotes by phone; local businesses running ads; teams that can't see which campaigns bring calls.

  • Customers call you, but your reports don't count calls
  • You can't tell if calls came from ads, search or social

How we fix it

  • We set up tracking numbers for each source
  • We record and tag calls
  • We report calls by source
app.firstpersonmarketing.com
Task board for a service in the client portal
Every service gets its own task board in your client portal

How call tracking works

Each step is a task in your client portal. You see the hours logged against it, and nothing is marked done until you approve it.

  1. 1

    Call tracking plan

    Strategy team

    We plan which sources need their own number

  2. 2

    Tracking numbers setup

    Development team

    We set up tracking numbers

  3. 3

    Website number swap

    Development team

    We swap numbers on your website by source

  4. 4

    Ads and analytics connection

    Development team

    We connect calls to your ads and analytics

  5. 5

    Calls by source report

    Analytics team

    You get a report of calls by source

What you get

What to expect

Typical timelines. Results depend on your market, budget and starting point.

  1. First 5 days

    We check what your current tracking records and what it misses.

  2. Month 1

    We fix or set up tracking for leads, calls or sales, and build your reports.

  3. Every month

    You see which channels bring leads and revenue, and what to change next.

What clients say

All reviews
“On voit enfin quelles campagnes font sonner le téléphone. Mise en place un peu technique au début, mais l'équipe a tout expliqué simplement.”
Thomas LefèvreCall tracking, Sep 2026Français
“We're a two-location dental practice and were basically invisible on Google Maps. Three months in, the second office finally shows up when you search from the neighborhood next door. I like that I can see exactly what they worked on each week in the portal instead of getting a vague monthly email.”
Megan R.Local SEO, Oct 2026English
“Llevábamos meses sin publicar nada en Instagram. Ahora aprobamos el calendario a principio de mes y se olvida uno del tema. Los diseños van con nuestra marca y las respuestas a comentarios son rápidas.”
Lucía FernándezSocial media marketing, Oct 2026Español

From $790 a month

Runs on your plan hours, from $65 an hour on our largest plan instead of our $95 standard rate. Unused hours roll over.

  • Starter, 10 hours for $790 a month: for one or two ongoing services, like SEO or social media.
  • Growth, 25 hours for $1,800 a month: for a mix of services across search, ads and content.

Sign-up takes about 2 minutes. Your first task is due within 5 days of starting the service.

Choose my plan

90-day money-back guarantee. Ask us a question

Included

  • Tracking numbers
  • Call recording and tagging
  • Calls by source report

What we need from you

  • Your main phone numbers and call handling setup
  • Access to your website and ad accounts
  • Approval on call recording, where required

Who works on call tracking

Each step goes to the team that specializes in it. Every task is checked before it reaches you, and your portal shows which team did it and the hours it took.

90 days or your money back

Try us for 90 days. If you're not happy with the progress, you get your money back.

Choose my planRead the guarantee terms

Questions about call tracking

Will our main number change?

No. Tracking numbers forward to your existing number and swap automatically on your website.

Are call platform fees included?

No. Tracking number and call fees are paid to the call tracking provider.

Who does the work?

Specialists from our Strategy, Development and Analytics teams. Each task is checked before it reaches you, and shows which team did it and the hours it took.

Can I start with just call tracking?

Yes. The Starter plan (10 hours a month) suits one or two ongoing services, so call tracking can run on its own, alongside any agency you already use. You can start other services later from your client portal.

Is there a long contract?

No. Plans renew monthly and you can change or cancel from the Billing page in your client portal. A cancelled service ends at the end of that calendar month.

How is call tracking billed?

It runs on your monthly plan hours, at a lower rate than our $95 standard. Unused hours roll over to next month, and extra hours are billed at your plan rate.

Can I get my money back?

Yes. Every monthly plan has a 90-day money-back guarantee. Every task also waits for your approval, and you can ask for changes.

Get a free recommendation

Not sure call tracking is what you need? Tell us your website, goal and budget. We'll reply by email with the services and monthly hours we'd suggest. Free, and you don't need an account.

No obligation. We never share your details.

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